Jobs: Fraud and Payments Analyst
Our company is a leading online gaming company, providing the best product possible for our clients, and growing business to be in the strong position in the market that we are today. We passionately care about our customers as well as our employees who are supported all the way long, motivated and recognised for the hard work.
Key responsibilities will include:
- Review the financial activity of online customer accounts.
- Handle KYC process.
- Analyse and process withdrawal requests via different payment methods offered and follow established internal procedures.
- Accurately process customer bank deposits.
- Keep up to date with internal processes changes.
- Ability to work within a high paced and dynamic environment.
- Investigate payments issues.
- Focused on fast resolution of payment related queries when assisting customer service agents via email and chat.
- Maintains the quality of interactions with customers.
- Performs adhoc tasks are required by the business to support new product launches and/or promotions.
- Full proficiency in English
- Ability to work within defined procedures and guidelines.
- Ability to diagnosis problems and assess alternative solutions.
- Ability to demonstrate and work on own initiative.
- Ability to work in rotating shifts with different patterns.
- Accuracy and great attention to detail.
- Strong communication skills.
- Excellent team player.
- Experienced with both inbound and outbound contacts via chat, email and phones.
What we offer:
- Competitive salary and great rewards.
- Career development.
- Friendly and open environment.
- Growth and expansion-it is a great time to join us.
Salary: Attractive depending on experience.
Contract: Full time
If you are interested in the above position and you believe that you meet our requirements, please apply by sending your CV to [email protected].
Careers at LV BET
LV BET is an online betting site made by games fans for games fans.
The LV BET Casino is powered by over 800 video slots and table games, developed by the best and most innovative gaming providers in the market. The casino is also an exclusive home to BF Games who offer a wide-range of cutting edge video slots. The LV Live Casino enables an immediacy and excitement in online table games which is unparalleled, all hosted by croupiers over live streams.
The LV BET Sportsbook covers all major sporting and competitive events around the globe, including eSports tournaments. LV Virtual Sports provides realistic, on-demand simulated sports events which open up a whole new world of betting choices.
LV BET is located in the European Union member state of Malta and holds licences issued by the Malta Gaming Authority (MGA) and the Gambling Commission.
If you are ready to join a challenging but fun work environment then send your CV to [email protected]