27. DATA PROCESSING

Before and during the user's use of Services, it will be necessary for LV BET to collect and process the user's personal data. All information pertaining to how LV BET collects, processes, secures and shares personal data can be found in the LV BET Privacy policy.

WHAT WE COLLECT FROM YOU?
h. Technical information about any devices operating systems, browser versions, and unique session IDs you use to access our services or other technical information.
l. Any other data that you provide to us through our services, including behavioral data: logs of navigation paths, interaction timestamps, and UI engagement.

TECHNICAL MONITORING AND USER EXPERIENCE ANALYTICS

LV BET may also utilize frontend monitoring and AI-driven analysis tools to monitor user interactions in real-time, identifying and resolving technical failures. This tool helps our technical teams proactively identify and resolve software bugs, performance bottlenecks, and user experience (UX) friction points that could negatively impact your gameplay or account management. The primary objective of using such tools is to achieve technical optimization and resolve errors. While such a tool allows us to "see" how you interact with our platform through session replays, we prioritize your privacy through strict data exclusion:

• Sensitive information, including passwords and payment details (such as credit card numbers), is never captured or stored. These fields are automatically blurred or redacted at the browser level before data is transmitted.
• We collect metadata regarding your browser, device type, operating system, and the specific actions taken on our site (e.g., clicks, scrolls, and page navigation) to understand the context of any technical errors.
• This monitoring is used strictly for improving site performance and fixing bugs. It is not used for behavioral advertising or individual player profiling outside of technical support.
• Limited retention: We keep data collected via such a tool only for 30 days.

We process this data under the legitimate Interest as a legal ground, to ensure the stability and security of our casino platform, and to fix bugs that would otherwise hinder your ability to use our services.